Our Privacy Policy
Discover comprehensive details about our Privacy Policy by exploring the information provided below.
Last updated: 06 November 2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website and services. We are committed to maintaining your trust by handling your data responsibly and transparently, in accordance with the applicable privacy laws and best practices in Australia, the Philippines, and other countries.
This policy is organised into separate sections outlining our obligations to Australian users under the Privacy Act 1988, Filipino users under the Data Privacy Act of 2012, and international users under leading global data protection standards such as the GDPR and CCPA. It details the types of personal information we collect, our reasons for collecting it, how it is used and stored, your rights regarding your data, and how you can contact us regarding privacy matters.
By using our website and services, you agree to the terms outlined in this Privacy Policy. Please review the relevant section that applies to your location to understand your specific rights and how we protect your data.
PART I. PRIVACY POLICY FOR USERS IN AUSTRALIA
A. Our Commitment to Your Privacy
We are committed to protecting the privacy of your personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). This policy explains how we collect, store, use, and disclose your personal information when you interact with our website and services.
B. Collection of Personal Information
We may collect personal information such as your name, contact details, demographic information, and any information submitted through our website or mobile application. This includes information you provide directly, as well as details collected automatically when you use our site, such as IP address and browser data.
C. Use of Personal Information
Your personal information may be used to:
- Provide products and services to you
- Respond to inquiries and communicate with you
- Improve our website, services, and customer experience
- Process transactions and send necessary notifications
- Comply with our legal obligations
D. Disclosure to Third Parties
Personal information may be shared with third-party service providers (such as IT and payment providers) to facilitate our services. By providing your information, you consent to disclosures to overseas recipients (including outside Australia); such overseas parties may not be subject to Australian privacy laws.
E. Sensitive Information
We only collect sensitive information (e.g., racial origin, health data) with your explicit consent and handle it with heightened protection as prescribed under the Australian Privacy Principles.
F. Your Rights and Choices
- Access: You may request access to the personal information we hold about you. An administrative fee may apply.
- Correction: If your information is incorrect or outdated, you can request corrections.
- Restrict or Withdraw Consent: You have the right to restrict our use of your personal information or withdraw consent at any time.
- Complaints: If you believe we have breached your privacy rights, contact us with details of the breach. We will respond in writing following our investigation.
G. Marketing and Cookies
We may use your information for marketing, but you can opt out at any time. Our website uses cookies and web beacons to enhance your experience and support marketing efforts, including showing relevant ads on social media.
H. Data Security
We take reasonable steps to secure your information with physical, electronic, and managerial safeguards. However, the transmission of data over the internet is at your own risk.
I. Changes to This Policy
We may update this policy from time to time. Changes will be posted on our website; please review it periodically to stay informed.
J. Contact Details
If you have any questions or concerns regarding your privacy or this policy, please contact enquiries@collectiveresourcing.com.au.
PART II. PRIVACY POLICY FOR USERS IN THE PHILIPPINES
A. Commitment to Data Privacy
We are committed to protecting your personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. This policy explains how we collect, use, store, and share any personal data you provide through our website and our services.
B. Collection of Personal Data
We collect personal data including your name, email address, contact details, and information you voluntarily submit via our website or online services. We may also collect usage data such as device information, IP address, and browsing behavior on our site.
C. Purpose and Use of Data
Your personal data will be used only for legitimate business purposes such as:
- Providing and improving our products and services
- Processing your requests, transactions, or job applications
- Communicating with you or responding to your inquiries
- Sending updates, newsletters, or marketing content (only with your consent)
- Complying with legal and regulatory requirements
D. Data Sharing and Disclosure
We do not sell your personal data. Personal data may be shared with trusted third-party service providers or partners for necessary processing, such as data storage or IT support, under strict confidentiality agreements and only as required to fulfill the stated purposes.
We may transfer personal data to service providers overseas, provided that appropriate safeguards are in place as mandated by law.
E. Data Retention
We retain your personal data only for as long as reasonably necessary to fulfill the purposes outlined above, and as required by law or contractual obligations. When your data is no longer required, it will be securely disposed of or anonymized.
F. Your Rights as a Data Subject
As guaranteed by the Data Privacy Act, you have the right to:
- Be informed of how your data will be processed
- Access and copy the personal data we hold about you
- Object to or restrict the processing of your data
- Correct or update your data
- Withdraw consent or request deletion of your data, subject to legal and contractual restrictions
- File a complaint before the National Privacy Commission if you believe your data privacy rights have been violated
G. Data Security
We implement reasonable and appropriate organizational, physical, and technical security measures to safeguard your personal data from loss, unauthorized access, disclosure, alteration, or destruction.
H. Consent
By using our website and providing your personal data, you consent to the collection, processing, and sharing of your data as described in this policy. If you do not agree, please do not use our site or services.
I. Changes to Our Policy
Any changes to this privacy policy will be posted on our website. Please review this page regularly to stay informed of updates.
J. Contact Information
For any inquiries, concerns, or requests regarding your data privacy, please contact enquiries@collectiveresourcing.com.au.
PART III. PRIVACY NOTICE FOR INTERNATIONAL USERS
A. Commitment to Global Privacy Standards
We recognize the importance of safeguarding your personal data regardless of your location. This section outlines our global privacy practices in line with leading international data protection laws such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and similar frameworks.
B. Collection and Use of Your Data
We collect, use, and process personal data such as name, contact details, IP address, and any information you voluntarily provide. This data is used to:
- Deliver our services and operate our website
- Respond to your queries and improve user experience
- Comply with applicable laws and regulations
C. International Data Transfers
Personal data collected may be transferred and stored outside of your country, including in Australia and the Philippines. Where required by law, we implement appropriate safeguards for international data transfers, such as Standard Contractual Clauses (SCC), adequacy decisions, or similar mechanisms to ensure your information remains protected.
D. Lawful Basis for Processing
Depending on your jurisdiction, we may process your personal data under one or more legal bases, such as your consent, contractual necessity, or legitimate interest.
E. Your Data Rights
Subject to your local laws, you may have the right to:
- Access, correct, or delete your personal data
- Restrict or object to its processing
- Request data portability
- Withdraw consent at any time
- You can exercise these rights by contacting us using the details provided below.
F. Data Security
We use reasonable technical, organizational, and administrative security measures to protect your data and reduce the risk of loss, misuse, or unauthorized access.
G. Cookies and Tracking
Our website may use cookies and tracking technologies to analyze site activity and personalize content, in compliance with local legal requirements. Your consent for cookies will be requested where applicable.
H. Data Retention
We retain personal data only as long as needed for the purposes stated or as required by law. Data is deleted or anonymized when no longer necessary.
I. Contact
For questions or to exercise your privacy rights, please contact enquiries@collectiveresourcing.com.au
Have Any Questions?
If you have any questions, feel free to reach out to us.
